Shipping and Delivery

Shipping policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. Orders placed before our 6 PM cut-off time will be processed the same day. You will receive another notification when your order has shipped. 

 

Delivery Information

Royal Mail 1st Class Signed £3.10.

FREE delivery when you spend over £100.

We will do our absolute best to meet the stated delivery times but they cannot be guaranteed - this is subject to stock and courier availability and external factors beyond our control. If your purchase has not arrived within the expected time you should first check with your neighbour or your local Delivery Office.

Unfortunately an item may sometimes go missing in the post. We are unable to investigate any item that has not been delivered unless 14 working days has passed since the date the item was dispatched. All claims must be made within 25 working days of the dispatch date (for your dispatch date check your ‘Dispatch Confirmation’ email).

The 14 working day period before investigation and 25 working day deadline may be extended when normal delivery times are disrupted and delays beyond our control occur.

 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.